About Interwest

Serving Eastern Washington, Western Idaho, and Northeast Oregon

Interwest Technology Systems, Inc. was established in 1997 and in the early years, focused on the network cabling infrastructure and telephone interconnect markets. From the Interconnect stage, Interwest has expanded its services to encompass integral Limited Energy systems necessary for today’s facilities to operate efficiently. With services offered throughout the Inland Northwest, Interwest has established a reputation as the company of choice for a variety of systems, infrastructure, and project applications. In 2005, Interwest moved from its founding location to our new office/warehouse facility in Richland, Washington.

Our company provides high quality installations of IT infrastructure and Limited Energy systems coupled with effective project management and timely, within-budget project completion.

Our philosophy is to provide high quality-long term systems and service to our customers, whether their requirements are minimal or extensive.

As systems and networks are an integral part of any facilities’ operation, the supporting Information Technology infrastructure and systems equipment and software used must be reliable over the long run.

With Communication and Limited Energy systems requiring more integration, higher data rates, and bandwidth for network/system integration, we promote and maintain both advanced products, installation, and methods that support, analyze, document, and perform to the latest technological improvements.

During the past 21 years we have actively performed system installations and service via fixed price, cost plus, and time and material contracts for a variety of clients. Our capabilities include design, consultation, engineering, and turn-key installation and integration for entire projects or for problem areas prior to and during the installation phases. After the initial installation we maintain a 24-hour service department should additional or emergency support be required.

Our Team

We have a great team that cares and possesses a tremendous work ethic, strong technical abilities, and simply great people to work with! We strive to create and constantly improve a team environment with a collaborative approach. We believe our employees deserve a work environment that provides opportunity for growth, ownership and autonomy of processes and projects, and trusting relationships.

Our entire team grows and learns technically through continued training, system cross-training, and work and responsibilities that are both challenging and rewarding. Our objective is to be the company of choice for technical employees in the fields we serve.

Leadership Team

Joe King

President

Where are you from? Camp Hill, PA

How long have you been with the company? 21 Years

Why are you passionate about ITSI and the industry? As far as Interwest goes, it’s the people I get to work with, customers we have and the relationships with both, they are the foundation of our business!

Industry wise, I’m passionate about each projects journey, the technology, the challenge, the quality of installation, and especially seeing systems at work and what those systems provide to the people that use them. I’ve been lucky to be able to be a part of a variety of projects and systems that provide some fantastic process or function. Without the electrical component whether its high voltage, low voltage, or signal – buildings or operations just don’t function. It’s part of the world we take for granted, but more importantly it’s a part of so many things that just don’t work until those systems are “brought to life”.

Education: Bachelor of Science (Chemistry Minor)

Experience: Electrician, Project Manager, General Manager

Hobbies: Anything sports! I like to ski, golf, fish, hunt, & hike and also enjoy aviation.

Tell us about a memorable experience from your time in the industry: 10 years ago we were involved in a large campus building project. Our scope of work, as normal, would take place in the last half to third of the project and we were monitoring the construction schedules prior to our start date. As the project started and progressed it became apparent that the progress and the scheduling would constrict the time we would have to complete our portion of the scope. Thankfully we had a dynamic contract team to work with, we were able to convey our concerns, re-sequence the preceding work to our scope, and complete the project on schedule.

It was one of the most enjoyable projects we’ve worked on as the entire construction group worked together as a team to understand the process and make adjustments for a successful project. There was a tremendous amount of positive energy generated due to the collaboration and team effort in delivering a quality product on time to the client!

Tim Hingle

Project Manager, RCDD

Where are you from: Oakland, CA

How long have you been with the company: 9 years

Why are you passionate about ITSI and the industry? Quality and professionalism are the core values that Interwest Technology Systems provides to our new and current customer base. This commitment has been the driving force behind my 9 years as a Project Manager with the company. I have been in the telecommunications industry, since 1973, and have experienced and witnessed the changes in how we implement and utilize voice, data and video in our day to day lives. As my role as an RCDD / Project Manager I appreciate that our company helps to promote and incorporate those core values to our newest generation of technicians and installers.

Education: AA Degree Architecture, BICSI RCDD Certification, CISCO CCSE, BICSI 350 Tech

Experience: 46 Years in the Telecommunications Industry, Key & PBX systems, Nurse Call Systems, Microwave and Wireless, and Audio Systems, and all cabling infrastructure.

Hobbies: Gardening, golf, camping and fishing

Tell us about a memorable experience from your time in the industry: I had been blessed to have a mentor who was Alexander Graham Bell’s right hand man, Philip Moore. When I first got into the telecommunications industry in the early 70’s, I was assigned to work with “Phil,” an 80 year old retired ex-AT&T lineman. Phil took me under his wing and taught me how install old PBX and key telephone systems before the digital era and how to use test equipment. Basically he helped set the stage for my education and love of this industry. From those life lessons that I had learned, I have been paying it forward just like my mentor did for me.

Steve Nichols

Systems Division Manager

Where are you from: Richland, WA

How long have you been with the company: 9 years

Why are you passionate about ITSI and the industry: The design and integration of low voltage systems, combined with keeping in front of constantly changing technology is what drives my industry passion while the pursuit and challenge of tracking down new projects, the estimating process, and competition energizes each day. The best part is seeing the accomplishment of our team bringing the design and systems on line and the satisfaction of providing well-designed systems and installations to the client.

Education: High school graduate, USAF electronics / avionics technician certification courses, Fire alarm, security, intercom, nurse call and card access manufacturer certification and design courses.

Experience: 4 years – USAF Avionics Technician, 6 years – Rockwell GPS Satellite Technician, 28 years – Low Voltage Systems Sales and Management

Hobbies: Golfing, Bowling, Camping, Design and Build Custom Homes, and Restore Classic Cars

Tell us about a memorable experience from your time in the industry: In 2008, we took on the endeavor to start a new low voltage division for the company. While this was always part of the business plan, the company until that time was focused on the Communications industry. It gave me great satisfaction to drive the effort in creating the new division. While the idea was very exciting, the reality was that the first few years where very challenging. Now, we’re one of the best firms in the area with many of our projects and services owing to repeat business with clients, and our teams performance and working relationships.

We have a great team and our technicians are the best in the industry in providing highly functional and aesthetic systems. They consistently maintain manufacturer’s certifications, licensing, and technical trends necessary to stay in front of the systems we install. We are constantly improving and continue to focus on growth, quality, and service, with new services ahead!

Pam Wright

Office Manager

Where are you from: Kennewick, WA

How long have you been with the company: 13 yrs

Why are you passionate about ITSI and the industry: I enjoy working with a variety of customers and providing great customer service. Our industry moves quickly and each day is never really the same from day to day. Our company has a lot of integrity from the top down which enables us to work with customers fairly and honestly.

Education: 2 years of college

Experience: My husband and I ran our own business for 15 years.

Hobbies: Playing Softball, Dust Devil Baseball, Jigsaw Puzzles.

What’s your favorite part about working in the industry: I have found that I can make a customer’s day by truly listening and being approachable. They’ve called us because they have a problem with a system or technology and require service, that’s what we’re here for and care about. Usually we’re able to able to provide a solution, sometimes it requires a bit of research, and we always follow up. Our goal is to provide the customer our best each day.